Return and Refund Policy
Welcome to irefub.com, operated by Future OL Pvt Ltd, located at ClayWorks Shankara, Munireddy Layout, Kanakapura Road, Besides Doddakallasandra Metro Station, Bengaluru, Karnataka 560062. We strive to provide our customers with the best quality refurbished electronics. If for any reason you are not satisfied with your purchase, our return and refund policy is here to assist you.
1. Return Policy
- Return Eligibility : All returns must adhere to the timeline mentioned on the specific product description page. Please review the product description carefully for the return eligibility period.
- Condition : Products must be returned in the same condition as received, including all original accessories, packaging, and documentation. Any signs of tampering, misuse, or damage caused by the customer will render the product ineligible for return.
- Return Process : To initiate a return, please contact our customer support team at support@irefub.com. You will be provided with a Return Merchandise Authorization (RMA) number and further instructions on how to return the item. The RMA number must be included on the return package.
- Shipping Costs :Customers are responsible for return shipping costs, except in cases where the product is defective or an error was made on our part.
2. Refund Policy
- Refund Timeline : Once the returned product is received and inspected, we will confirm whether the product meets our return eligibility criteria. If approved, refunds will be processed within 5 business days.
- Refund Method : Refunds will be issued to the original payment method and account used during the transaction. Depending on your bank or payment provider, the refund may take additional time to appear in your account.
3. Warranty and Defective Products
- Warranty : All refurbished electronics sold on irefub.com come with a warranty period specified in the product description.
- Defective Products : If you receive a defective product, please contact our customer support team within the warranty period. We may require additional information or documentation to assess the defect. If confirmed, we will arrange for a repair, replacement, or refund as per the warranty terms.
4. Customer Support
For any questions or concerns regarding returns, refunds, or warranty claims, please contact our dedicated customer support team at 080-46809919. We are here to assist you and ensure a smooth and hassle-free experience.
Address:Future OL Pvt Ltd
ClayWorks Shankara, Munireddy Layout,
Kanakapura Road,
Besides Doddakallasandra Metro Station,
Bengaluru, Karnataka 560062
Thank you for shopping at irefub.com. Your satisfaction is our priority, and we appreciate your business.